Here are the answers to questions that are frequently asked by OnlineGroups.Net Site Administrators.
You can start as many groups as you like on your site.
To start a group, log in using your Site Administrator account and visit the site home page. Then click "Start a Group", enter a group ID and Title, and click "Start".
If your group is public, then there are three ways to invite people to your group.
If your group is private or secret, use "Add Members" in Group Admin, as described above.
You can change the site title to anything you like, as long as it complies with the OnlineGroups.Net Acceptable Use Policy.
With a Custom Domain, your OnlineGroups.Net site can use a domain that you own. With a Custom Domain of 'mydomain' your site will appear at http://mydomain and your online group email addresses will end with @mydomain.
A Custom Domain is available with a 20 Member or larger site.
To set up a Custom Domain for your online groups site, please carry out the following steps.
ip4:18.104.22.168 ip6:2607:f0d0:2101:b9::2If you do not have an existing SPF record, add a TXT record containing the following:
"v=spf1 ip4:22.214.171.124 ip6:2607:f0d0:2101:b9::2 ?all"
If you would also like to select a new theme for your site, please request that at the same time as requesting a custom domain.
You can choose one of the following themes for your site.
To change the theme on your site, choose one of these themes email us the theme you choose and the url of your site.
If you would also like a custom domain on your site, please request that at the same time as selecting a new theme.
If you have started a site but can not find it, visit your profile. Your profile will show a list of the sites that you are a member of.
You can not delete an OnlineGroups.net site. If you leave a site unused, OnlineGroups.net will, in time, archive the site. To hide the content on an unused site, change the site title and close the groups on the site. This will hide links to profiles on the site.
You can not delete a group on your OnlineGroups.Net site. You can, however, close a group. To close a group, set the group privacy to secret so that only no-one except you (site administrator) is able to see it. Then, either remove all the members or set the group type to Closed so that members can access the archives but can not post.
You can not delete your OnlineGroups.Net profile. If you have made posts to groups, a link to your profile will be shown on those posts. If you have not made any posts and you are not a member of any groups, only the Administrator of any groups you have joined and left will be able to see a link to your profile.
You can not delete a post but you can hide a post. Each user can hide their own posts. A Group Administrator can hide a post made by any user.
Hiding a post does not affect email copies of a post that have already been delivered, but it does hide files that were attached to those posts.
To hide a post:
When a post is hidden:
Yes! You can export your member information and all posts from your groups, any time you like.
To export your data, log in and visit your group. In the Group Admin area, you will see links to "Export members" and "Export messages".
A bouncing email address is one where there is currently either no email server, or no email box to match an email address that has been added, and verified, by a group member, or when the email server rejects the message for some reason. When OnlineGroups.Net sends email to a bouncing email address, a new message is sent back to OnlineGroups.Net stating that the original message could not be delivered.
The first time OnlineGroups.Net receives a message to say an email address has bounced, it sends a message to all other verified email addresses (if there are any) for the user in question, letting them know that an email to one of their email addresses has bounced.
If emails to an email address bounce more than five times, on different days, during a 60 day period, the email address is set to being unverified.
Your users get help with your site from you, or the other support people you nominate. They can also use the Help resources on your site, or contact OnlineGroups.Net for support.