Frequently Asked Questions
Here are the answers to some of the questions that
are most frequently asked by OnlineGroups.Net site
administrators.
Can I have my site at my own url?
Actually, all OnlineGroups.Net sites are at a url
(web address) that you choose.
The simple way to do this is to choose a "subdomain" of
onlinegroups.net for your site. If your site is about
tortoise wheels, for example, you could have the
subdomain "tortoisewheels.onlinegroups.net". Alternatively,
if you own the domain "tortoisewheels.something", you could
have your online groups site at a subdomain of that, for
example "groups.tortoisewheels.something".
How can people share files using OnlineGroups.Net?
All file attachments emailed to online groups are
automatically uploaded to the group. A link to the file,
rather than the file itself is sent out in the emails.
The file also appears in the Topic view, online.
Can my group members chat online?
Yes, every online group allows the members of the group
to chat (hold online an conversation in real time), as
long as they are logged in. To use this, just arrange
a time to chat, and then visit "Chat" in the side menu
of your group.
How can I get help with my online groups site?
OnlineGroups.Net provides support to all site administrators
via the online group OnlineGroups.Net
Administrators.
How can my group members get help with online groups?
Your users get help with your site from you,
or the participation coaches, or other support
people you nominate. Your site has a "support"
online group. Your users can email their questions
to the support group, and all members of the support
group will receive those emails.
OnlineGroups.Net does not provide direct
support for users.