Support for OnlineGroups Site Users

OnlineGroups site users can now get support directly from OnlineGroups.Net.

Consequently, the email address displayed on the Help page of your
OnlineGroups.Net site is no longer that of your site's support group (
  http://onlinegroups.net/r/topic/5rDclvJu4U7XtbJ9x4H1mu
), but <email obscured>>.

Please continue to ask questions regarding administration issues here in
OnlineGroups.Net Administrators, so that all administrators have the benefit of
the reply.

Alice

Hi there,

Hey, the participation coach for one of the CAPH groups just tried to
add a new member, and we couldn't see anything on the site that gave her
the ability to do this.  Has something changed so that she needs some
additional authority or something?

Thanks heaps,

Kirsty


Kirsty Wild
Researcher
Centre for Social and Health Outcomes Research and Evaluation (SHORE)
Massey University
09 414 0800 ext. 41357
<email obscured>
www.shore.ac.nz

-----Original Message-----
From: abowlofcherries <email obscured>]
Sent: Monday, 10 March 2008 5:33 p.m.
To: <email obscured>
Subject: Re: [OGN Admins] Support for OnlineGroups Site Users

Hi - I keep having trouble with the resetting passwords.  It sometimes
work and other times does not.  Is this something that has to do with
cookies?  The link that I get often brings me back to a place that asks
for my email and password rather than the site that asks for the new
password and confirm password.  Please let me know. Thank yoU!


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Full text of this topic in OnlineGroups.Net Administrators:
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