> c)Do I have my own email address as administrator?
There is no email address for site administrators, but there is an
address for the site support group. Support groups are groups for site
administrators to receive and answer queries from their users. Any
messages sent to the support group will only be received by the site
administrator (and any other person he or she chooses to add to the
group). The support email address can be found on the Help page of your
site.
Kirsty, your particular site (being somewhat of a special case) actually
did not have a support group. I have created one for you now.
A site administrator just asked me if it is possible to change the email
address for the support group on their site from what it is now,
siteid_support@site_custom_domain
to a simpler address, that would be easier to remember.
support@site_custom_domain
The site in question has a custom domain, but even with a regular site
subdomain, as in the following example, the inclusion of the siteid in the
support email address seems redundant.
<email obscured>
The answer is that we'd love to be able to do this, but alas, we can not. At
present, group IDs (and therefore the left hand side of the group email
addresses) must be unique across all OnlineGroups.Net sites. We aim to solve
this problem in the first half of 2008.
To mitigate this problem, the support email address is displayed on the Help
page of your site.
cheers
