Posts in OnlineGroups.Net Administrators
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Unfortunately, the moderation system in OnlineGroups.Net groups is rather basic. We have a plan to entirely rebuild it. In the meantime however, the moderation system does work, if you do not mind working with its rather crude interface. The moderation system is explained at <http://onlinegroups.net/r/post/5wxOtAgdWFFfLUTAZ8DJ2>. When the moderator receives the moderation request email, the post to be moderated is attached to that email. Unfortunately, there is currently no way to view the queue of posts waiting to be moderated or to view a log of moderation activity. The plans for the rebuilt moderation system are at <https://projects.iopen.net/groupserver/ticket/249>.
cheers, Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net
From time to time, I am asked whether group members can change the way that they receive emails when others post to a group. If you visit your profile and then "Change Email Settings" you are able to add all the email addresses that you wish to use with your OnlineGroups.Net sites, select those you wish to receive emails at (Preferred Delivery Addresses) and remove those you no longer wish to associate with your profile. You can also view your email delivery settings for the groups that you are a member of -- and find a link to the page that enables you to change those. You can configure email settings for each group that you are in. You can choose the email address that you receive email with. And you can choose to receive one email per post, a topic digest (maximum of one post per day) or no email at all. You can also access the Email Settings page for a group from the home page of that group.
Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net
A group admin is able to make a topic "Sticky". A sticky topic always appears at the top of the Topics page. This is useful if you want to promote certain topics to group members. For example, in this group, the topic "Please Give Us Your Feedback" Is sticky <http://onlinegroups.net/groups/ogn_admins/messages/topics.html>.
cheers, Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net
Thanks for your feedback, Siraj and Karen <http://onlinegroups.net/r/post/2eCGHxChjsm2JbELV9Mpdj>, I have edited the Pricing page <http://onlinegroups.net/sites/pricing/> to clarify that the number of site members referred to is a maximum. I expect we will consider a discounted annual fee at some stage. Karen, as most of our customers are not-for-profits, the pricing you see *is* the not-for-profit rate :).
Dan
I also ask you consider a nonprofit price break; another common practice for online services.
Thanks! Karen
Hi Dan, I am curious as to exactly how your "break points" work in your pricing scheme. Are the member sizes figures the low threshold that determines the category? For example, does "100 Member Site" mean "100 - 999 members," so that a 90 member site would cost $20 per month, and a 100 member site would be in the "250 Member Site" category and cost $50 per month? If that's the way it works, I suggest you state your membership figures in terms of ranges: 1 - 9 / 10 - 24 / 25 - 99 / 100 - 249 / 250 - 999 / 1000+, just to avoid having to answer future questions about this. Also, it seems that you would do well to institute an annual fee at some discount from the monthly pricing, as is common practice for web hosted services. Perhaps 12 months for the price of 11 months, for example. Thanks, Siraj al-Haqq On Dec 6, 2011, at 12:33 AM, Dan Randow wrote: Thank you for your excellent questions. I am glad your site is going well! > 1./ Is the pricing based on only those who have accepted invitations > or will it be based on all the members? Pricing will be based on "size site" which determines the maximum number of "site members" which include those who have accepted invitations and those who have themselves joined public groups. # 10 Member Site US$2 per month. # 25 Member Site US$5 per month. # 100 Member Site US$20 per month. # 250 Member Site US$50 per month. # 1,000 Member Site US$200 per month.
Hi Benjamin, Thank you for your excellent questions. I am glad your site is going well! > 1./ Is the pricing based on only those who have accepted invitations > or will it be based on all the members? Pricing will be based on "size site" which determines the maximum number of "site members" which include those who have accepted invitations and those who have themselves joined public groups. > 2./ What happens when payment is not received on time? Site charges will be based on a subscription that charges a credit card monthly. If the credit card expires or is cancelled, or if there are insufficient funds or the subscription is cancelled, a payment will be missed. When a payment is missed, posting to the site will be disabled. All other functions will remain in place. To re-enable a disabled site, it will be necessary to start a new subscription, making an immediate payment. > 3./ Any discounts for 1 year or multiple payments made upfront? We have not considered that yet. > 4./ What timeline are you looking at for phasing in old sites? That is as yet unconfirmed but I expect the charges will be phased in for old sites during the first quarter of 2012. > Would also love to hear about the sponsorship opportunities. These are also as yet undecided, I am sorry.
Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net
Hi Dan, Our groupsite we have is gaining momentum fast and our members are liking it a lot. I have a couple of questions on the pricing model: 1./ Is the pricing based on only those who have accepted invitations or will it be based on all the members? 2./ What happens when payment is not received on time? 3./ Any discounts for 1 year or multiple payments made upfront? 4./ What timeline are you looking at for phasing in old sites? Would also love to hear about the sponsorship opportunities. Kind regards, Benjamin Bett Professional Development Coordinator Association of International Schools in Africa (AISA)
-----Original Message----- From: <email obscured> <email obscured>] On Behalf Of Dan Randow Sent: Tuesday, December 06, 2011 2:04 AM To: <email obscured> Subject: [OGN Admins] Online Groups Site Charges Hi All, As I am sure you are aware, your online groups site is currently provided free of charge. As from the beginning of 2012, OnlineGroups.Net is introducing monthly charges for online groups sites. The charges will be introduced for new sites first. Following that, we will phase in charges for existing sites. The monthly fees are based on the number of members of the site. You will be able to start as many public, private or secret groups as you like. Site members will be able to join as many of those groups as they like. Special features like a custom domain and custom site style will be included depending on the site size, in terms of the maximum number of members. This means, for example, that you will need a 25 member site, in order to have a custom domain. Details of the pricing are at <http://onlinegroups.net/sites/pricing/>. In some cases, we will be willing to negotiate a sponsorship arrangement involving lower charges. We will let you know the exact schedule for this closer to the time. cheers, Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net ----------------------------------------- Full text of this topic in OnlineGroups.Net Administrators: http://onlinegroups.net/r/topic/4ipbbTt5OiDgrjEZTBXbBj To leave OnlineGroups.Net Administrators, email <email obscured>?Subject=unsubscribe Start your own free groups and site with OnlineGroups.Net http://onlinegroups.net Host your own online groups site with GroupServer http://groupserver.org DISCLAIMER The information accompanying this email transmission may contain confidential or legally privileged information of the Association of International Schools in Africa (AISA) that is intended solely for the use of the named recipient of this message. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this email and/or its attachments by any person other than by the intended recipient is strictly prohibited and may be unlawful. If you receive this email in error, please notify the sender immediately and delete it from your system without copying it. Take note that any presented opinions, express or implied, are solely those of the author and do not necessarily represent those of AISA. AISA reserves the right to monitor all e-mail communications through its networks.
hello thank you for mail and information. does that mean that we have to pay? thank you.
regards anette On 6 Dec 2011, at 12:04, Dan Randow wrote: > > Hi All, > > As I am sure you are aware, your online groups site is currently > provided free of charge. > > As from the beginning of 2012, OnlineGroups.Net is introducing monthly > charges for online groups sites. The charges will be introduced for new > sites first. Following that, we will phase in charges for existing sites. > > The monthly fees are based on the number of members of the site. You > will be able to start as many public, private or secret groups as you > like. Site members will be able to join as many of those groups as they > like. > > Special features like a custom domain and custom site style will be > included depending on the site size, in terms of the maximum number of > members. This means, for example, that you will need a 25 member site, > in order to have a custom domain. > > Details of the pricing are at <http://onlinegroups.net/sites/pricing/>. > > In some cases, we will be willing to negotiate a sponsorship arrangement > involving lower charges. > > We will let you know the exact schedule for this closer to the time. > > cheers, > > Dan > > -- > @danrandow +64-27-431-4928 +64-3-377-5377 > Chief Wrangler http://onlinegroups.net > > ----------------------------------------- > Full text of this topic in OnlineGroups.Net Administrators: > http://onlinegroups.net/r/topic/4ipbbTt5OiDgrjEZTBXbBj > > To leave OnlineGroups.Net Administrators, email > <email obscured>?Subject=unsubscribe > > Start your own free groups and site with > OnlineGroups.Net http://onlinegroups.net > > Host your own online groups site with > GroupServer http://groupserver.org
Hi All, As I am sure you are aware, your online groups site is currently provided free of charge. As from the beginning of 2012, OnlineGroups.Net is introducing monthly charges for online groups sites. The charges will be introduced for new sites first. Following that, we will phase in charges for existing sites. The monthly fees are based on the number of members of the site. You will be able to start as many public, private or secret groups as you like. Site members will be able to join as many of those groups as they like. Special features like a custom domain and custom site style will be included depending on the site size, in terms of the maximum number of members. This means, for example, that you will need a 25 member site, in order to have a custom domain. Details of the pricing are at <http://onlinegroups.net/sites/pricing/>. In some cases, we will be willing to negotiate a sponsorship arrangement involving lower charges. We will let you know the exact schedule for this closer to the time.
cheers, Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net
Thanks Dan - after I sent the original post I saw your discussion about having removed the functionality. I ended up inviting the 20 people individually. Thank you for your timely response, however.
Sincerely.
Hi Alan, > I have been attempting to follow the instruction for "Bulk Group Member > Creation" using a .CSV file, but I cannot seem to find the tabs or > capabilities referenced. I am sorry about that. If you are wishing to *invite* members in bulk, please email me (directly) a link to your group. If you are wishing to add people to a group without those people taking any action, unfortunately we do not support that. This is explained at <http://blog.onlinegroups.net/2011/08/19/directly-adding-group-members-%e2%80%94-does-it-actually-help/>. with regards,
Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net
I have been attempting to follow the instruction for "Bulk Group Member Creation" using a .CSV file, but I cannot seem to find the tabs or capabilities referenced. Any hints or clues?
Alan
The most important differences for our organization, when comparing this service with Google groups were 1) no ads in group e-mails, 2) ability to post documents, and 3) easier access to a real person when we need help.
Karen ________________________________ From: Dan Randow <email obscured>> To: <email obscured> Sent: Monday, November 7, 2011 1:53 PM Subject: Re: [OGN Admins] Can't find the link to bulk subscription Hi Antonio, We do give consideration to the matter of directly adding members as well as to improving the invitations system. As I mention in <http://blog.onlinegroups.net/2011/08/19/directly-adding-group-members-%e2%80%94-does-it-actually-help/> our main challenge is that it is hard to determine what is going wrong when an invitee does not respond. We welcome insights into this and suggestions about how the problems could be overcome. One option we may consider in the near future is to provide the option to add group members without requiring any action by the user as a paid feature. It would be helpful to us to know what level of fee you would be willing to pay for this feature. You are right that our service is similar to that of Google Groups. They have set a high standard for email lists with an integrated web interface. While there are many small differences, the main differences that we offer are simple multi-group sites and support. With OnlineGroups.Net it is very easy to set up a site where you can locate all your groups and establish the identity of your organisation. Where you reach the limits of the system, you can contact us for help. We do not do everything we are asked and some things we charge for but there are many things we can easily tweak to help you get the best from our system. Alternatives that you could consider are: * GNU Mailman -- works great via email. Easy to set up via hosting providers such as Dreamhost or Site5. * Mailchimp -- great for email newsletters. * GroupServer <http://groupserver.org> -- the software that OnlineGroups.Net runs on is open source and available free to download and install (requires server administration skills). cheers, Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net ----------------------------------------- Full text of this topic in OnlineGroups.Net Administrators: http://onlinegroups.net/r/topic/1HcA2PztvSnpBbwRSTV27d To leave OnlineGroups.Net Administrators, email <email obscured>?Subject=unsubscribe Start your own free groups and site with OnlineGroups.Net http://onlinegroups.net Host your own online groups site with GroupServer http://groupserver.org
Hi Antonio, We do give consideration to the matter of directly adding members as well as to improving the invitations system. As I mention in <http://blog.onlinegroups.net/2011/08/19/directly-adding-group-members-%e2%80%94-does-it-actually-help/> our main challenge is that it is hard to determine what is going wrong when an invitee does not respond. We welcome insights into this and suggestions about how the problems could be overcome. One option we may consider in the near future is to provide the option to add group members without requiring any action by the user as a paid feature. It would be helpful to us to know what level of fee you would be willing to pay for this feature. You are right that our service is similar to that of Google Groups. They have set a high standard for email lists with an integrated web interface. While there are many small differences, the main differences that we offer are simple multi-group sites and support. With OnlineGroups.Net it is very easy to set up a site where you can locate all your groups and establish the identity of your organisation. Where you reach the limits of the system, you can contact us for help. We do not do everything we are asked and some things we charge for but there are many things we can easily tweak to help you get the best from our system. Alternatives that you could consider are: * GNU Mailman -- works great via email. Easy to set up via hosting providers such as Dreamhost or Site5. * Mailchimp -- great for email newsletters. * GroupServer <http://groupserver.org> -- the software that OnlineGroups.Net runs on is open source and available free to download and install (requires server administration skills).
cheers, Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net
Hi Dan, I have the same need explained by Gary W. Palmer. I'm searching for alternatives that don't constrain participants to create accounts or perform other obscure operations, obscure for the need for which the group is created. This obligation generates a huge flow of messages asking for help, "I'm not able to create the account", "what is the account?", "Do I have to create a gmail account?", "I don't receive notification", or, most important, they don't create the account and so aren't added to the list and loose the communications. I think that without this possibility to add participants directly your proposal is quite the same of googlegoups, and so why one should change? I'll be grateful if you will consider to change your policies about this ...or if other participants will share their findings about other possibilities. thanks for your time and attention
Hi Benjamin, No this is not yet possible via the site-site admin interface. An existing site administrator can appoint a second site admin by emailing details of the second site admin to our support email address <email obscured>> -- we will make the change promptly.
cheers, Dan
Hello Dan, Was the issue of assigning site administration roles to someone else added as a feature for the site? Kind regards, B. Bett
Hi Karen, Thank you for your clear description of the problem. I have added it to the ticket <https://projects.iopen.net/groupserver/ticket/708#comment:2>.
cheers, Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net
Thanks, Dan. I understand now what happened. When I posted the new topic I gave it the same name as the hidden one. I've re-posted with a new name. By the way, I got the same error message when I hid the second post of that topic that I got previously (the one I e-mailed you about). After entering the reason for hiding, I clicked "hide" and got the error message. The system did still hide the topic, so I'm good on that, but wanted to make sure you knew about this bug (at least that seems to be what it is).
Thanks, Karen ________________________________ From: Dan Randow <email obscured>> To: <email obscured> Sent: Wednesday, October 19, 2011 4:58 PM Subject: Re: [OGN Admins] Topic not showing up Hi Karen, > I posted three new topics in our group today, each with multiple > files attached. I used the same process for all three (did it on the > site, not by e-mail). Two worked fine, but something odd happened on > one (actually the first one I posted). It is not showing up in our > topic list, though you can see all the attachments in our files, and > you can see there that they are under a different topic, so the > topic's in the system somewhere, but just not showing up under > "topics". I have taken a look at your site and can see the problem you describe, except that first post in the missing topic has been hidden. Unfortunately, I think you have uncovered a second facet of the "Hiding the Only Post in a Topic" bug <https://projects.iopen.net/groupserver/ticket/708>. We currently do not have a confirmed timeframe for correcting this bug, but I can suggest a workaround to get the topic showing up. 1 Hide the second post in the topic that is not showing in the Topics list. 2 Repost the second post, starting a new topic with a different title to the original topic. cheers, Dan -- @danrandow +64-27-431-4928 +64-3-377-5377 Chief Wrangler http://onlinegroups.net ----------------------------------------- Full text of this topic in OnlineGroups.Net Administrators: http://onlinegroups.net/r/topic/4hs8Dj9lKwGXnJ6Gg6GzJO To leave OnlineGroups.Net Administrators, email <email obscured>?Subject=unsubscribe Start your own free groups and site with OnlineGroups.Net http://onlinegroups.net Host your own online groups site with GroupServer http://groupserver.org
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