Posts Categorized: Email

Use a Simple Tool like Email Groups to start Successful Online Collaboration

Whatever technology you use, your main challenge in getting collaboration started is going to be social. So you may as well start using simple technology and work on the social factors. Building Collaboration is a Social Problem not a Technical One Collaboration one of the holy grails of organisations. Everything will go so much better… Read more »

Is Email Killing Collaboration?

There’s a lot of talk about alternatives to email. But if you look at people on their computers, most of the time they’re not using Web 2 or Enterprise 2. They’re using email. We use email because everyone uses email. It’s the only online communication tool that everyone uses. So we’re stuck with it. And… Read more »

An Email Address and an Inbox for a Group

The main weakness with email is its main strength. The wonderful thing about email is that every individual can have an email address and an inbox. The terrible thing about email is that a group can not have an email address or an inbox. Email is an individual-centric medium. That makes it a great medium… Read more »

GroupServer and HTML Email

title=”Google updates Postini spam engine to stop new JavaScript attacks”>A recent article in Network World made me very glad that GroupServer (and OnlineGroups.Net, by extension) only displays plain-text email messages.1 The problem is this:

Delete the Emails

The other night, I was at dinner with some friends, and some friends of friends. The conversation turned to OnlineGroups.Net. One of the guests I didn’t know so well said “Oh yeah, I use that. I really like it. I just delete the emails.” I was happy of course to hear that she liked our… Read more »

Email: Consider Your Audience

In Why Fight Email?, I explained how OnlineGroups.Net makes email useful for group collaboration. Unfortunately, however, even though OnlineGroups.Net inherently adds useful metadata to email, it does not provide immunity from the GIGO (garbage in, garbage out) effect. If people send bad email, people receive bad email. Receiving bad email causes email overload. Inbox-management tools… Read more »

Why Fight Email?

There are problems with email as a collaboration tool. The worst is email overload. A lot of email takes a lot of management. Triaging and curating email are especially difficult when the email lacks metadata that enables it to be assessed without opening the email. Even the best email management approaches take effort, and still… Read more »